CANCELLATION & RETURNS
1. CAN I CANCEL MY ORDER BEFORE IT BEING SHIPPED?
YES, YOU CAN CANCEL YOUR ORDER BEFORE IT DISPATCHED. ONCE ORDER IS SHIPPED, REFUNDS WILL BE PROCESSED ONLY AFTER WE RECEIVE THE RETURN PACKAGE FROM YOUR SIDE.
2. CAN I RETURN MY ORDER AFTER RECEIVING IT AND GET A REFUND FOR IT?
YES, YOU CAN BUT ONLY WITHIN 48 HOURS OF RECEIVING THE PACKAGE. THE PRODUCT IS NOT USED AND IN SELLABLE CONDITION. YOU HAVE TO MAIL US YOUR ORDER DETAILS AND RESON FOR RETURNING THE ORDER. AFTER THE ACCEPTANCE OF CANCELLATION FROM OUR SIDE, WE WILL MAIL YOU. AND YOU HAVE TO SHIP BACK THE PACKAGE FROM PREPAID COURIER SERVICE. AND AFTER DEDUCTING THE SHIPPING AMOUNT WE WILL REFUND THE REMAINING AMOUNT TO YOU.
3. WHAT SHOULD I DO IF GOT A DEFECTED PRODUCT?
IF YOU RECEIVE SUCH PRODUCT, MAIL US YOUR ORDER DETAILS AND WITH THE IMAGES OF THE PRODUCT RECEIVED.
4. IS REFUND POSSIBLE FOR COD(CASH ON DELIVERY) SHIPMENTS?
IT IS POSSIBLE TO GET REFUND FOR COD.
JUST MAIL US YOUR ORDER DETAILS AND REASON FOR CANCELLATION. AFTER CANCELING THE ORDER. YOU HAVE TO SHIP BACH THE PACKAGE TO US SAFETY. ONCE WE RECEIVE YOUR RETURN PACKAGE, WE WILL CONTACT YOU THROUGH MAIL. AND START THE REFUND PROCESS.